Frequently Asked Questions

Archive 2024-2025

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Cost Sheet

Online Enrollment Periods

Fall - 06/14/2024 - 08/01/2024

Spring/Summer - 12/30/2024 - 02/01/2025

Students with a Qualifying Life Event

Waive

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Period:

Fall - 06/14/2024 - 08/09/2024

AHP Waiver System - Student Training

Student Waiver Quick Reference Flyer

Claims

View Claims Online

Medical Claim Form

Prescription Claim Form

Regulatory Notices

Regulatory Notices

IMPORTANT IRS FAQ regarding 1095 statements for individual tax filers

AHP HIPAA Notice

Aetna HIPAA

Enhanced Products

Optional Dental Plan

Offered in partnership with Cigna Dental

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
PO Box 981106
El Paso, TX  79998
1 (888) 407-0445
Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision - AcademicVisionCare+

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected
Home Benefits Enroll/Cost Opt-Out Contact Regulatory Notices
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